Sharing a compliment, seeking advice, raising a concern or making a complaint about local NHS services

Without feedback we cannot know what people think about the services they have received or expect to receive in the future. We want you to feel you are able to tell us about your experience with the NHS. We would like to reassure you that, by giving us feedback, positive or negative, you are helping us to improve our services and if you are making a complaint the care and treatment that you receive in future will not be affected in a negative way.

The NHS always aims to give a friendly and reliable service, providing you with the right advice or care when you need it. We hope that this happens most of the time and we would like to hear about your positive experiences so that we can let staff know when they have done a good job. However, sometimes things may go wrong and could be improved.