Your views

We are committed to talking with staff, patients, carers and the public about any proposed changes to local services. Any engagement and consultation activities will be widely publicised through the media and through cooperation with our partners in the public, voluntary and community sectors. We also use this website as part of the engagement consultation process.

If you need information to be provided in other languages or formats, please call us on 0800 0151 548.

Details of current engagement or consultation activity are shown here.

You said, we did

Information about previous engagement and consultation is available here together with information about how we have used feedback to shape local plans and services.

Sharing your experiences

We use the experiences of local people and our staff to continually improve and develop our services.  Some of these experiences have been captured in a series of short films.

Getting Involved

NHS Gloucestershire CCG is keen to engage and involve local people in its work.

You can get involved in a number of ways including:

Reward and Recognition

To support patients, carers and the wider public who are involved in helping us shape the development of health services, the CCG has developed a more formal Reward and Recognition Policy based on NHS England good practice guidance and policies from our neighbouring CCG areas. Our Policy has now been approved, thank you to those that provided feedback.

Working together

The CCG works with a wide range of partners from statutory, voluntary and community organisations.  These key relationships include:

Healthwatch Gloucestershire

Healthwatch Gloucestershire is the county’s independent health and social care champion.  It exists to ensure that people are at the heart of care.

The Health and Social Care Act of 2012 established the requirement for there to be a Healthwatch organisation in every local authority area across England.  Each one is a key part of its local community, and works in partnership with other organisations in its area.  For Healthwatch Gloucestershire, this includes Gloucestershire County Council, NHS organisations, local hospitals and voluntary organisations.

Dedicated teams of staff and volunteers listen to what people like about local health and care services, and what could be improved.  These views are then shared with decision-making organisations, so together a real difference can be made.

We are delighted to work with Healthwatch Gloucestershire to ensure that the voice of our local communities is reflected in our work.  Healthwatch Gloucestershire has:

  • representation on many of our programme and project groups;
  • co-produced an engagement facilitation tool
  • supports the production of patient information through their Readers’ Panel

Gloucestershire Health and Care Overview and Scrutiny Committee (HCOSC)

Under the Local Authority (Public Health, Health and Wellbeing Boards and Health Scrutiny) Regulations 2013, the HCOSC exercise the county council’s role:

  • in reviewing and scrutinising matters relating to the planning, provision of health and care services, and
  • in commenting on or making a recommendation in relation to proposals for a substantial development or variation to these services.

Further information, including links to meeting papers is available here. 

Gloucestershire Health and Wellbeing Board

Health and Wellbeing Boards were formally established on April 1st 2012 as part of the Health and Social Care Act (2012) and became statutory bodies from April 1st 2013.

Gloucestershire Health and Wellbeing Board leads on improving the co-ordination of commissioning across Health, Social Care and Public Health services and brings together elected members, leaders from the NHS, social care, Police  and the voluntary and community  sector to work together and support one another to improve the health and wellbeing of the local population and reduce health inequalities.  Further information is available here

Gloucestershire Voluntary and Community Sector Alliance (GVCSA)

The Alliance has been established to act as the independent voice for the voluntary and community sector in Gloucestershire and to ensure the independent voice of the VCS is heard by commissioners, policy holders and service planners.

Inclusion Gloucestershire

Inclusion Gloucestershire is a registered charity and user-led organisation, run by people with disabilities for people with disabilities.   We support Inclusion Gloucestershire’s vision: building on peoples’ strengths and supporting them to achieve their goals regardless of their age, or disability including people with physical disabilities, learning disabilities, sensory impairment and mental ill health.

We look for opportunities to work in partnership and have recently collaborated on producing a series of health films to support people with learning disabilities.  The films can be viewed here.