You said, we did

We are committed to ensuring the voice of our patients, carers, staff and the public inform the design and delivery of local services with feedback collected through our engagement and consultation activities reported to service leads and decision makers.

Information about engagement and consultation, together with details of how we have used feedback to shape local plans and services is shown below.  If you have been involved in shaping services, or have given feedback as part of any of our local engagement programmes, and would like any further information about this work please do not hesitate to contact us at GLCCG.consultation@nhs.net

On Your Mind - support for young people's mental health

Young people in Gloucestershire told us that they wanted easy access to information that they could trust and local support for their emotional health and wellbeing. Together with young people, we developed a fantastic online resource, On Your Mind Gloucestershire.

Support for deaf patients

We know some deaf people in Gloucestershire have had problems accessing a BSL interpreter for their GP appointments. Working with GDA, we developed two short films which we hope will improve access to BSL interpreting across our services.

View the films below.

Stroke Rehabilitation

During the six weeks of the public engagement, Gloucestershire Care Services NHS Trust (GCS) and NHS Gloucestershire Clinical Commissioning Group (CCG) sought the views of local people who have experience of stroke services in the county.

The outcome of engagement report can be read here.

Further information is available here.

End of Life

Our End of Life Care programme of work, has a number of service improvement projects which involve patient representatives and Healthwatch Gloucestershire.

As part of this work, Healthwatch Gloucestershire recently undertook a range of engagement exercises with people who were caring for, or who had cared for, people at end of life. The resulting report was published on their website: https://www.healthwatchgloucestershire.co.uk/reports-publications/

Further information about our programme of work is available here.

Online Counselling Service for young people in Gloucestershire

As part of our continued work on Future in Mind, our vision for mental health and wellbeing services for young people in Gloucestershire, we have recently commissioned an online counselling service with TIC+.  Young people from Stroud District Youth Council contributed to this procurement process.  Further information is available here.

Future in Mind – Refresh of our Plan

Gloucestershire’s Future in Mind 5 Year Transformation Plan for Children and Young People’s Mental Health’ continues to involve a range of local stakeholders, including children and young people, in its work. The Plan has been recently been refreshed.  Local engagement for this included a workshop with a group of young people and sought feedback from our Children’s Emotional Health and Wellbeing Partnership: a group of local key stakeholders from across children’s services, including health, education, schools and third sector organisations.  Further information is available here.

Frailty

The CCG used its Information Bus to host a frailty roadshow around the county, providing resources to increase people’s understanding; knowledge and confidence in manage frailty.  We have developed the Frailty Wheel: an innovative tool to support this work.  Further information is available here.

Forest of Dean – Citizens’ Jury

As a result of Consultation in late 2017, the decision was made in January 2018 to build a new community hospital for the Forest of Dean which would ultimately replace the Dilke Memorial and Lydney and District Community Hospital.  In response to consultation, GCCG and GCS jointly appointed Citizens Juries Community Interest Company (CIC) to run an independent citizens’ jury in July 2018.  The Jury was asked to consider information and make a recommendation regarding the location of the new hospital for consideration by the CCG Governing Body and the Board of GCS.  Further information, including a full report from the Citizens’ Jury is available at www.fodhealth.nhs.uk

For information on previous consultations please click here.

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