We are committed to ensuring the voice of our patients, carers, staff and the public inform the design and delivery of local services with feedback collected through our engagement and consultation activities reported to service leads and decision makers.

Information about engagement and consultation, together with details of how we have used feedback to shape local plans and services is shown below. If you have been involved in shaping services, or have given feedback as part of any of our local engagement programmes, and would like any further information about this work please do not hesitate to contact us at GLCCG.participation@nhs.net.

Engaging with the local Black, Asian and Minority (BAME) community groups

In December 2019, local BAME community members came together with the local NHS, including the CCG, and the local police to have conversations exploring how the local NHS engages and involves with local BAME community groups. Read more.

Developing our local NHS Long Term Plan

The CCG as a partner in One Gloucestershire engaged our local community in the development of our local NHS Long Term Plan. Healthwatch Gloucestershire supported this engagement, gathering the views of the public on their camper van tour of the county. Find out more in our ‘outcomes report’ here.

Working with our Providers – Trans learning event

The event, held in December 2019, aimed to hear about the healthcare experiences of the Trans community, explore how improvements could be made and provide them with the opportunity to shape Gloucestershire Hospitals NHS Foundation Trust’s Trans Care Policy. Read all about the project, the outcomes and next steps here.

Journey to Parenthood – Developing Personalised Care Plans in Maternity

In order to understand what a personalised care plan would look like for local women and ensure women feel that they are being listened to and leading their own care, we enlisted the help of our Maternity Voices Partnership (MVP). Find out more.

Young Minds Matter – Gloucestershire Trailblazer Programme Mental Health Support Teams

Early on in the planning stages for our Mental Health Support Teams, we identified a need to engage with young people and parents earlier rather than later, so that their feedback could influence the entry pathway into teams, how teams are promoted within schools and how parents access help for both their child and for themselves to better support their child. Find out more.

Black Asian and Minority Ethnic groups cancer prevention and awareness event

At times we identify that we need to undertake some additional work in communities based on data. This was the case when a review of national and local data told us that the uptake of screening among the Black, Asian and Minority Ethnic (BAME) groups in Gloucestershire. A discussion was held with one of our local partners Friendship Cafe and a joint prevention and awareness event was held. Read more.

Personalised Care Programme

Gloucestershire is a demonstrator site for the NHS England Personalised Care programme. As part of embedding Personalised Care as business as usual across the Integrated Care System (ICS), a task and finish group was set up, which included wide representation from key stakeholder, including an expert by experience and representatives from across the NHS providers in Gloucestershire. Read more.

Integration Accelerator Pilot

This pilot is looking at joint health and social care assessments. The focus is on people with serious mental illness under the care of Gloucestershire Health and Care NHS Foundation Trust and eligible for a care act assessment, also people with Learning Disabilities (LD) who also have mental health needs. An ‘expert by experience’ and his carer have been part of the pilot team. Read more.

Cardiovascular Disease Prevention – Community Blood Pressure Testing Service

NHS Gloucestershire CCG was successful in securing funding of £100k from the British Heart Foundation (BHF) to ‘improve the detection and management of Hypertension. When developing the bid, gathered the views of the local community and healthcare professionals to inform the kind of service we could develop. Read more.

Live Well to Feel Better

The Live Better to Feel Better (LBFB) is a person-centred, non-disease-specific, group education programme which has been running in Gloucestershire since 2018. The programme engages service users through the delivery itself. Courses are delivered by lay tutors – ‘experts by experience’. The programme was developed in conjunction with this lay workforce. Read more.

Children and young people’s weight management pilot

The pilot was set up to work with families to support children and young people with obesity. A number of focus groups were held across Gloucester and the Forest of Dean to understand how best to support young people to achieve a healthier weight. Find out more.

Click here to find out more about our previous work.