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Gloucestershire ‘Highly Commended’ at HSJ Awards for Community Health Service Redesign

Gloucestershire’s Musculoskeletal Service Redesign team was Highly Commended at the recent Health Service Journal (HSJ) Awards in London for working together to design significantly improved services for patients who have musculoskeletal (MSK) problems.

Musculoskeletal (MSK) problems include pain or injuries of joints, muscles, nerves or ligaments which support limbs, the backs and neck.

Over the past two years, health and social care partners in Gloucestershire worked in a collaborative way, with patients, to understand their needs and experiences and review the way services were being provided.

This led to the redesign of services, enabling them to work more closely together and provide more streamlined and joined up care to help patients manage and reduce the progression of their conditions.

Dr Will Haynes, Clinical Lead for MSK services at NHS Gloucestershire Clinical Commissioning Group, said:

“Everyone is familiar with the aches and pains that affect our muscles, bones or joints and these generally don’t last long. However, lots of people experience long term and intrusive pain which really impacts on their wellbeing and lives.

We’ve worked with patients to understand how we can do things better to help them live their lives to the full. Consequently, our services, across different clinical specialties, will offer more consistent and high quality care for patients. We will do our best to ensure that patients see the most appropriate healthcare professional at the right time and receive the most appropriate management.”

Julie Shepherd, Lead Therapist Musculoskeletal Outpatients at Gloucestershire Hospitals NHS Foundation Trust said:

“Working collaboratively with countywide colleagues is and will continue to make real improvements in patient care.”

Chris Boden, Head of Countywide Services at Gloucestershire Care Services NHS Trust, said:

“We were delighted to be a finalist at the HSJ Awards for what has been a rewarding and effective piece of partnership work.

This has been the first phase of a programme to offer integrated, timely and high quality care in our MSK services and we are looking forward to continuing our progress this year.”

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