Find our latest guidance and information on coronavirus (COVID-19)


When it comes to your health or the health of someone in your family, it is often very obvious if the person is seriously ill and needs immediate emergency care. If you need emergency care you should go to the emergency department or call 999 for an ambulance.

An emergency is a critical or life-threatening situation. This can include:

  • unconsciousness
  • a suspected stroke
  • heavy blood loss
  • a deep wound such as a stab wound
  • a suspected heart attack
  • difficulty in breathing
  • severe burns.

Emergency departments are open 24 hours a day, seven days a week.

Find an Emergency Department (A&E)

If you have a life threatening emergency you should call 999.

A&E (Emergency Department) services in the county also provide care for people with serious injuries and life threatening conditions.

To support the Covid-19 response some temporary changes have been made to A&E services in the county.

Gloucestershire Royal Hospital, Gloucester (GRH) continues to provide a 24 hour A&E service, including 999 ambulances and emergency GP referrals.

The Children’s Centre and specialist staff who provide emergency care for children are based at GRH. If your child needs emergency care, call 999.

The Emergency (A&E) Department at Cheltenham General Hospital (CGH) has become a Minor Injury and Illness Unit (open 8am to 8pm, 7 days a week). This is a temporary change.

News about these changes can be found here. The latest service information about A&E and MIIU services at Gloucestershire Royal and Cheltenham General Hospitals is available here.